Terms and conditions of use our delivery service

Welcome to Pedivan Sustainable Delivery`s website and price calculator-order placing platforms. Please read these terms and conditions carefully before placing your first order with us. By accessing our site and placing an order you agreed to be bound by these terms and conditions and our terms of use policy.

If you have any questions relating to these terms and conditions please contact info@pedivan.co.uk before you place an order. If you do not accept these terms and conditions in full please do not use our service.

1. Our company:

pedivan.co.uk is a website operated by Pedivan Sustainable Delivery Limited, incorporated and registered in the England and Wales, whose registered office is at 6B Waterlow Road, London, N19 5NH, United Kingdom. Our Company registration number is 08167130.

2. Service availability:

Pedivan's service is available by automatized quotes and orders via our website, if both pickup and drop off points are within the ~5 mile radius of Trafalgar Square, or custom orders can be placed by email (info@pedivan.co.uk) or phone (+44 (0)2079711102) for deliveries outside the area.

3. Orders:

When you place an order through our Service, you will receive a confirmation email about your oder been placed. Please ensure that you have given us a correct email address and mobile number as this is how we will communicate with you about your order. Please also ensure that you provide an accurate address and telephone number to ensure that your parcels arrive to the correct location.  We do monitor our riders regularly and it is of utmost importance to us that they comply with our standards and help us to maintain our reputation. You can let us know if you have any comments by emailing or calling us.

4. Delivery of alcohol:

If you wish to send/receive alcohol by using our service, both Persons sending or receiving must be aged 18 or over. Alcoholic beverages can only be sold and delivered to persons aged 18 or over. Pedivan operates the Challenge 25 age verification policy whereby customers who are lucky enough not to look 25 or over, will be asked by the Pedivan rider to provide proof of age to show that they are aged 18 or over. By placing an order that includes alcohol, you confirm that you are at least 18 years old. The Pedivan rider may refuse to deliver any alcohol to any person who does not appear, or cannot prove they are, aged 18 or over. The Pedivan rider may also refuse to deliver any alcohol to any person who is, or appears to be, under the influence of either alcohol or drugs.

5. Cancellation:

You have the right to cancel an order 3 hour upfront or earlier of the chosen pickup time. Customers can cancel an order by contacting us by phone (+44(0)2079711102) or email (info@pedivan.co.uk). Any payment made prior to an order being cancelled will be reimbursed using the same method you used to pay for your order. Any order cancelled after it becomes a Started Order will be charged to you.

6. Price and payment:

The price of any orders when both pickup and drop off location is within our main service area (~5 miles radius of Trafalgar Square) will be calculated and offered by our automatized price calculator website. For orders outside this area we will calculate and offer custom price for you via phone or email.

Pedivan Sustainable Delivery Limited is not VAT registered yet, so our prices do not include VAT.  You can read more information about our pricing system here.

Payments can be made by cash or card at the Pedivan rider, or via our website. Card and online payments happen via PayPal.

7. Our liability:

All of our Pedivans are insured. We are covered up to £10,000 / load for goods on transit insurance as default, up to £5 million public liability and up to £10 million employer liability.

Terms and conditions of use our website


These terms and conditions apply between you, the User of this Website (including any
sub-domains, unless expressly excluded by their own terms and conditions), and Pedivan
Sustainable Delivery Ltd, the owner and operator of this Website. Please read these terms and
conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound
by these terms and conditions is deemed to occur upon your first use of the Website. If you do not
agree to be bound by these terms and conditions, you should stop using the Website immediately.


In these terms and conditions, User or Users means any third party that accesses the Website and is
not either (i) employed by Pedivan Sustainable Delivery Ltd and acting in the course of their
employment or (ii) engaged as a consultant or otherwise providing services to Pedivan Sustainable
Delivery Ltd and accessing the Website in connection with the provision of such services.


You must be at least 18 years of age to use this Website. By using the Website and agreeing to
these terms and conditions, you represent and warrant that you are at least 18 years of age.


Intellectual property and acceptable use
1. All Content included on the Website, unless uploaded by Users, is the property of Pedivan
Sustainable Delivery Ltd, our affiliates or other relevant third parties. In these terms and
conditions, Content means any text, graphics, images, audio, video, software, data
compilations, page layout, underlying code and software and any other form of information
capable of being stored in a computer that appears on or forms part of this Website, including
any such content uploaded by Users. By continuing to use the Website you acknowledge that
such Content is protected by copyright, trademarks, database rights and other intellectual
property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or
otherwise, any license or right to use any trademark, logo or service mark displayed on the site
without the owner's prior written permission


2. You may, for your own personal, non-commercial use only, do the following:
a. retrieve, display and view the Content on a computer screen


3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes
any Content without the written permission of Pedivan Sustainable Delivery Ltd.
Prohibited use


4.You may not use the Website for any of the following purposes:
a. in any way which causes, or may cause, damage to the Website or interferes with any
other person's use or enjoyment of the Website;
b. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or
otherwise objectionable or in breach of any applicable law, regulation, governmental
c. making, transmitting or storing electronic copies of Content protected by copyright
without the permission of the owner.


Links to other websites


5. This Website may contain links to other sites. Unless expressly stated, these sites are not under
the control of Pedivan Sustainable Delivery Ltd or that of our affiliates.


6. We assume no responsibility for the content of such Websites and disclaim liability for any
and all forms of loss or damage arising out of the use of them.


7. The inclusion of a link to another site on this Website does not imply any endorsement of the
sites themselves or of those in control of them.


Privacy Policy

8. Use of the Website is also governed by our Privacy Policy, which is incorporated into these
terms and conditions by this reference. To view the Privacy Policy, please click on the
following: https://www.pedivan.com/privacy-policy.


Availability of the Website and disclaimers

9. Any online facilities, tools, services or information that Pedivan Sustainable Delivery Ltd
makes available through the Website (the Service ) is provided "as is" and on an "as available"
basis. We give no warranty that the Service will be free of defects and/or faults. To the
maximum extent permitted by the law, we provide no warranties (express or implied) of
fitness for a particular purpose, accuracy of information, compatibility and satisfactory
quality. Pedivan Sustainable Delivery Ltd is under no obligation to update information on the


10. Whilst Pedivan Sustainable Delivery Ltd uses reasonable endeavours to ensure that the
Website is secure and free of errors, viruses and other malware, we give no warranty or
guaranty in that regard and all Users take responsibility for their own security, that of their
personal details and their computers.


11. Pedivan Sustainable Delivery Ltd accepts no liability for any disruption or non-availability of
the Website.


12. Pedivan Sustainable Delivery Ltd reserves the right to alter, suspend or discontinue any part
(or the whole of) the Website including, but not limited to, any products and/or services
available. These terms and conditions shall continue to apply to any modified version of the
Website unless it is expressly stated otherwise.
Limitation of liability


13. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death
or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our
or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or
your liabilities in any way that is not permitted under applicable law.


14. We will not be liable to you in respect of any losses arising out of events beyond our
reasonable control.


15. To the maximum extent permitted by law, Pedivan Sustainable Delivery Ltd accepts no
liability for any of the following:


a. any business losses, such as loss of profits, income, revenue, anticipated savings,
business, contracts, goodwill or commercial opportunities;


b. loss or corruption of any data, database or software;

c. any special, indirect or consequential loss or damage.General

16. You may not transfer any of your rights under these terms and conditions to any other person.
We may transfer our rights under these terms and conditions where we reasonably believe
your rights will not be affected.


17. These terms and conditions may be varied by us from time to time. Such revised terms will
apply to the Website from the date of publication. Users should check the terms and
conditions regularly to ensure familiarity with the then current version.


18. These terms and conditions together with the Privacy Policy contain the whole agreement
between the parties relating to its subject matter and supersede all prior discussions,
arrangements or agreements that might have taken place in relation to the terms and


19. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions
and no third party will have any right to enforce or rely on any provision of these terms and


20. If any court or competent authority finds that any provision of these terms and conditions (or
part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will,
to the extent required, be deemed to be deleted, and the validity and enforceability of the other
provisions of these terms and conditions will not be affected.


21. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or
remedy will be deemed a waiver of that, or any other, right or remedy.


22. This Agreement shall be governed by and interpreted according to the law of England and
Wales and all disputes arising under the Agreement (including non-contractual disputes or
claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.
Pedivan Sustainable Delivery Ltd details


23. Pedivan Sustainable Delivery Ltd is a company incorporated in England and Wales with
registered number 10940039 whose registered address is 6B Waterlow Road, London, N19
5NH and it operates the Website www.pedivan.co.uk.
You can contact Pedivan Sustainable Delivery Ltd by email on info@pedivan.co.uk.



24. These terms and conditions were created using a document from Rocket Lawyer

© 2017 by Pedivan Sustainable Delivery Ltd